Enugu State Government

The Digital City

Grievance Redress Mechanism (GRM)

EoDB HOTLINE: (+234) 807 385 5552

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Further Escalation:

In the event you do not receive a response within 1 week or the response is unsatisfactory, please call the hotline provided above or the head of the MDA with details of the issue (including complaint ID) for further escalation. You can also send an email with details of the complaint to the email address provided at the point of submission for further attention. All further escalations will be addressed/ resolved within 1 week from the date of receipt.

Our Vision for a Digitally
Empowered Enugu State

Our ongoing journey to digitize Enugu State's operations is
propelling us toward a more efficient and inclusive future.